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1.0 Based on 7 reviews
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My employer, to save money, went with mvp insurance if you can call it that.It is better described as " shut up and die insurance ". So far my wife has had a surgery that we had to pay for 100% since they don't cover tumors in the jaw and I have been denied back surgery because once again they don't cover anything . How can it be legal for an insurance company to take people's money and provide no benefit .If you have a choice I strongly suggest... Read more

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I have paid my monthly bills before due date, they canceled my 3 little girls policy because they billed it wrong......Now my children have no benefits , something is not making sence here.....NOT GOOD......

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I just recently had MVP they just cut me off they said that I missed a month I've been paying way before the month even started now I'm out of another close to $507 I called back I called the place that you supposed to get your money back for her and she immediately said I will be getting $130 they didn't want to fight about it MVP is about the worst one I had and I lost money again will I do it again with absolutely not Rochester New York Read more

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My dad was in the hospital and was prescribed Xarelto. When we filled the Rx, it was $300. I tried contacting the company to find out if that is the covered price and when they replied they refused to discuss the price of the Xarelto via e-mail. His follow up was at the end of the week, and we needed to know what options were available, what medications would be covered at a better price and they absolutely refused to respond to my inquiries.... Read more

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When we applied for an individual health plan, MVP's website said our usual doctors would be covered under the plan we selected, and it's online application website allowed us to select those doctors as our primary care providers. We received a confirmation letter from MVP in the mail with those doctors listed as our primary care providers. I then paid $1,300 a month premiums for several months, which was more than the $1,100 monthly premium... Read more

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I think your one of the worst he large care companies out there all I wanders was a simple cream for painfull hemroaids and you turned it down you should be ashamed of your self the way it looks you'll be out of business soon thank god Read more

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DURING MY ANNUAL PHYSICAL MY DOCTOR HAS REQUESTED A LUNG SCAN FOR ME SINCE I HAVE BEEN A SMOKER FOR OVER 40 YEARS. MY MVP PLAN, PREFERRED CARE GOLD, HAS TURNED DOWN THE REQUEST OF MY DOCTOR AS "IT IS NOT NEEDED".........I CONTACTED MVP AND ASKED WHEN THIS TYPE OF TEST WAS NEEDED AND THEY COULD NOT, OR WOULD NOT, LIST ANY. THERE IS NO ARBITRATION PROCESS WITH THEM. THE CUSTOMER SERVICE REP JUST KEPT REPEATING THE SAME THING OVER AND OVER AS A... Read more

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MVP Healthcare, unlike the name implies, offer sub-par service and response time. Would not recommend. I have sent about 9-10 emails to an account rep and did not hear back from them. When I called them, they said they're going to direct my inquiry to a rep to contact me back. I've been waiting since the middle of September 0____o Going to attempt to call them again today to see. Extremely unprofessional and it shows that they do.no.give.a.***.... Read more

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MVP is severely messed up when it comes to taking payment. My check was mailed on 2 March and they cashed it on March 19. Of course, they generated a statement on the 5th which arrived on the 17th... Then, of course, they generated a cancellation notice on the 15th (because they hadn't bothered to cash the check) which arrived on the 23rd. Maybe they have outsourced their payment processing to India. That is the only reason I can think of... Read more

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I have been TRYING to pay my bill with MVP. Their payment center has not worked since day one. Every evening I log in, click payment center, and get an error message. I call their customer care center and no one is willing to help me. They won't take a look at my online account, they won't take my money over the phone. Their e-support call center and financial call center are only open during "bankers hours." Well guess what... I work during... Read more

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