I have been TRYING to pay my bill with MVP. Their payment center has not worked since day one.
Every evening I log in, click payment center, and get an error message. I call their customer care center and no one is willing to help me. They won't take a look at my online account, they won't take my money over the phone. Their e-support call center and financial call center are only open during "bankers hours." Well guess what...
I work during those hours too. There isn't another bill I pay or another company I deal with that has a problem taking my money 24/7.
But according to MVP, I can only pay Monday - Friday 8:30-6. What's the point of having an online payment center???
Monetary Loss: $413.