MVP Health Care Contact Information

Toll-Free Number:

  • (800) 662-1220 For current MVP Members

Broker Customer Service:

  • (888) 819-2132

Customer Care Center for Provider Services:

  • (888) 363-9485 Credentialing
  • (877) 461-4911 EDI Service Department
  • (800) 684-9286 Toll Free
  • (800) 662-1220 TTY

Customer Care Center—Behavioral Health:

  • (844) 687-0707 Toll Free

Customer Service:

  • (800) 662-1220 For current MVP Members
  • (888) 687-6277 For current MVP Members
  • (800) 825-5687 For general comments, questions and information

Existing business questions:

  • (518) 386-3457 New York—Capital District Region and Mid-Hudson Account Management Vermont
  • (585) 327-2314 New York—Utica, Central and West Regions Account Management

Harmonious Health Care Plan members:

  • (844) 946-8002

Headquarters:

  • (800) 777-4793 Toll Free
  • (518) 370-4793

Media Inquiries:

  • (518) 599-5135

Medicaid and CHPlus members:

  • (800) 852-7826

MVP Medicare Members:

  • (800) 665-7924 MVP Medicare Customer Care Center
  • (800) 662-1220 TTY

MVP Members Covered through MVP Select Care:

  • (800) 229-5851

MVP Members from NY State of Health:

  • (877) 742-4181 MVP Customer Care Center
  • (855) 355-5777 NY State of Health Help Line

MVP Members from Vermont Health Connect:

  • (800) 348-8515 MVP Customer Care Center
  • (855) 899-9600 Vermont Connect Hotline

New business questions:

  • (716) 225-3787 Large Group (101+ Full Time Equivalents) or if you’re an employer of a Large Group
  • (518) 388-2377 New York—Capital District, Mid-Hudson, Vermont Brian Mulvey, Large Group Sales
  • (844) 865-0250 Small Group (1-100 Full Time Equivalents) or if you’re an employer of a Small Group

Office Locations:

  • (585) 325-3920 220 Alexander Street Rochester, NY 14607
  • (800) 852-7826 26 Hamilton Avenue Monticello, NY 12701, Newburgh Mall 1401 Route 300 STE 1079 Newburgh, NY 12550
  • (800) 339-4557 29 N. Hamilton Avenue Poughkeepsie, NY 12601
  • (800) 852-7826 303 South Broadway STE 321 Tarrytown, NY 10591
  • (315) 426-3701 333 West Washington St. Syracuse, NY 13202
  • (800) 568-3668 333 West Washington St. Syracuse, NY 13202
  • (800) 688-0379 3660 George F Highway Endwell, NY 13760
  • (315) 736-1625 421 Broad St. Utica, NY 13501
  • (800) 888-9635 421 Broad St. Utica, NY 13501
  • (802) 264-6500 62 Merchants Row Williston, VT 05495
  • (800) 380-3530 62 Merchants Row Williston, VT 05495
  • (800) 666-1762 One Summit Court (2nd Floor) Fishkill, NY 12524

Technical Issues:

  • (888) 656-5695

does not support this feature.

Currently you can call only US numbers.

Headquarters Address:

MVP Health Care
P.O. Box 2207 625 State Street
Schenectady, New York 12301-2207
United States

Fax:

(518) 370-0830

Other Info:

Monday - Friday, 8 am to 8 pm
Saturday, 8 am to 4 pm (Eastern Time)

Social Networks:

Summary of MVP Health Care Customer Service Calls

29 TOTAL CALLS
93% SUCCESSFUL CONNECTIONS
01:59 AVG CALL DURATION
8% ISSUES RESOLVED

Customers Contact MVP Health Care to Ask about:

Payments and Charges:

  • “Payment”
  • “Bill”
  • “Bill pay”

Product/ Service:

  • “I need my health insurance information to see a doctor today”

Cards:

  • “Lost card”

Other:

  • “Change doctor's”
  • “Showing child is not covered”
  • “Benefits”

MVP Health Care Rating Stats

1.3 out of 5 stars
based on 12 reviews
See all 20 reviews reviews

Rating stats

  1. 10 reviews
  2. 2 reviews
  3. 0 reviews
  4. 0 reviews
  5. 0 reviews

About MVP Health Care

Top 5 MVP Health Care Services

Health Insurance, Medical Claim, Claim

Top 5 Dislikes about MVP Health Care

Slow respond, Disgusting, Customer service department, Coverage for needed test, Coverage and premiums not as described

Summary

MVP Health Care Inc. is a family of companies offering a range of health benefit plans and options. MVP Health Care is combining the wide range of health benefit plan options offered by large insurers with the attentive service and flexibility normally associated with a smaller company. MVP Health Care serves about 750,000 members across New Hampshire, New York, and Vermont. MVP offers integrated health management programs and tools to members, providers and employers. These include clinical solutions like case and disease management programs, behavioral health and pharmacy management. MVP Health Care provides leading-edge wellness programs that help reduce health risks and control health care costs.

MVP Health Care reviews and complaints

MVP Health Care is ranked 200 out of 1293 in Insurance category

Edit Description
Show

MVP Health Care Stats

Filter Reset Filter by range.
Level of detail.

Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

Compare MVP Health Care to

i
Show


Report

Products and Services Sold by MVP Health Care

Write a review
Do you have something to say about MVP Health Care? What happened? What can we help you with?
Submit review Don't show this popup