On November 13, 2017 I called MVP to find out if my deductible had been met for the year. I was told by a gentlemen that it was met.
I then had to have several dr. appointments, bloodwork and further testing due to a stroke I suffered. Now they are saying that my appointment on November 13, 2017 and bloodwork is not covered. They downright lied to me and now I have a huge bill that I can not pay.
i would have never gone to the dr's until I had the means to pay. This company really should be held accountable for their representatives lying to the consumer. I am also contacting the New York State Insurance and also the Attorney General.
I spoke with MVP today and they said they are not doing anything about it. How can an employee of such a prominent company get away with telling people flat out lies.
Product or Service Mentioned: Mvp Health Care Health Insurance.
Reason of review: Poor customer service.
Monetary Loss: $500.
I didn't like: Disgusting.